Shipping policy

Shipping Information

We provide free worldwide delivery for all BrickHero construction kits. Our goal is to ensure your collector's set arrives as quickly as possible and in perfect condition.

Free Worldwide Delivery

We are proud to offer free insured shipping to all destinations, including the United Kingdom, the United States, Europe, and Canada. There are no hidden charges or additional fees at checkout.

Delivery Times

We have optimised our logistics routes to minimise waiting times for our customers:

United Kingdom & Europe: 7–10 working days.

United States & Canada: 8–12 working days.

Rest of the World: 10–15 working days.

Rapid Dispatch

We value your time; therefore, order processing and handover to the courier service takes only 24–48 hours. You will receive a confirmation email as soon as your order has been dispatched.

Order Tracking

Every order is assigned an individual Tracking Number. You will be able to monitor your parcel's journey from our warehouse to your doorstep in real time.

Delivery Guarantee

If for any reason your parcel is delayed or you have any questions regarding its transit, our support team is always available to assist. We guarantee that your BrickHero set will reach you safely.

 

Contact Information

If you have any questions regarding your shipment, please contact us:

BrickHero Email: team@brickhero.shop Phone: +44 7455 683340 Address: Office 8, 30 St Mary Axe, London, EC3A 8BF, United Kingdom